When your time-sensitive materials are inside the company, but not yet on your desk, On-Track Online makes locating them as easy as browsing your company intranet.

Let's face it. Hard-working mail center personnel can't be everywhere. Now anyone expecting a delivery can be empowered to search the company from their PC any time, day or night. In real time crunches, parcels can be intercepted in transit.

Stop running around! Everyone wins with On-Track Online. Here's how:
  • Mail center managers can eliminate calls when time-sensitive parcels are delayed.
  • Mail center personnel no longer conduct "drop everything" searches that interrupt daily workflow.
  • Employees have peace of mind, knowing where and when critical documents will arrive.
  • Signature capture is proof-of-delivery.
  • Managers know where to find time-critical documents for meetings.
  • Customers can rely on timely execution of business transactions.
  • Overall productivity is enhanced; employees have more time for normal business activities.
What is parcel searching costing your company?
  • 2.5 % of all accountable parcels are misplaced or significantly delayed after delivery.
  • 3 % are delayed when deliveries are made to multiple facility sites.
  • Average search time for each item is 1 hour.
  • Searches are initiated by calls to the mail center.
  • Searches are conducted by mail center personnel, and often by administrative support who are searching simultaneously.
   Source: Data Capture Institute
Example: ABC Company receives 750 parcels weekly to its three locations, resulting in 22.5 delayed documents, packages, etc.


Labor Costs
  • 4 hours mail center manager time to take 22.5 calls and initiate search @ $25/hr =
  • 22.5 unscheduled mail center hours for searching @ $10/hr =
  • 10 hours additional secretarial and support staff@$16/hr =
Total weekly labor costs:
Total yearly labor costs:
$100.00

$225.00

$160.00


$485.00
$25,220.00


Productivity Costs
  • 36.5 hours weekly of mail center, secretarial, and administrative time.
  • Delayed meetings.
  • Delayed business transactions.
  • Frustrated employees and customers.
Put an end to costly searching. Locate misplaced and delayed parcels and documents over your company intranet.
System Requirements

The installation of On-Track Online requires that a company web server be in place. Once this is established, the following requirements must be met for the server and client machines.

Server:
  • Microsoft Windows 95/98/2000 or NT Server 4.0
  • Microsoft Internet Explorer 4.01
  • Connection to company intranet/internet

For Microsoft Windows 95/98 computers
  • Microsoft Personal Web Server 4.0
  • 90 MHz Pentium or better
  • 16 MB RAM
  • 40 MB free hard disk space

For Microsoft Windows NT Server 4.0 computers
  • Service Pack 3 installed
  • Microsoft Internet Information Server 4.0
  • 90 MHz Pentium or better
  • 32 MB RAM
  • 200 MB free hard disk space

Client
  • Web Browser-Internet Explorer or Netscape Navigator
  • Connection to Company Intranet/internet